Customs Duties Information
Worldwide Shipping from the UK
We proudly ship our DEF delete emulators and AdBlue removal devices to customers worldwide. All orders are dispatched quickly from our warehouse in the UK using trusted couriers like DHL Express for fast and reliable delivery.
🌎 Important Customs & Import Duties Information
When importing our emulators and DEF delete products outside the UK, your shipment will incur customs duties and import taxes.
🇨🇦 Receiving in Canada
Your shipment will incur Canadian customs duties and import taxes upon arrival.
You will need to pay these duties directly before DHL can complete delivery.
Good news! You can reclaim these duties through your normal VAT or tax return if eligible.
🇺🇸 Receiving in the United States
All orders shipped to the USA will incur import duties and customs fees.
DHL will contact you to arrange payment before final delivery.
These duties may also be reclaimable through your standard tax process (consult your accountant or tax advisor).
💰 How to Pay Duties
1️⃣ DHL will notify you when your shipment reaches customs in your country.
2️⃣ You’ll receive a payment link or invoice for the customs charges.
3️⃣ Once duties are paid, DHL will clear your shipment and deliver it to your door.
✅ Can I Reclaim Duties?
Yes! Many businesses can reclaim import duties and taxes as part of their standard VAT or tax return process.
Keep your DHL customs invoice and payment receipt as proof.
Provide these documents to your accountant or tax advisor to include in your filings.
🛡️ Our Commitment
We strive to make the shipping and customs process as smooth as possible. Our team is here to help answer any questions you have about duties, taxes, and reclaiming costs.
💬 Need help?
Contact us any time for assistance with your shipment or customs documentation.
🔗 Quick Links